Delivery & Return

Delivery Options Overview

Gangagemstones offers a variety of shipping methods to suit your needs across India. Whether it’s affordable shipping through Standard Parcel Post, faster delivery via trusted courier services, or especially secure shipping handled by professional logistics providers, we ensure your order reaches you safely and promptly. Additionally, if you prefer, you can pick up your order directly from our store.

Delivery Time: Standard delivery typically takes between 3-7 business days, depending on your location. Express delivery options are available for faster shipping.
Shipping Partners: We collaborate with trusted logistics partners such as India Post, Blue Dart, and DTDC to ensure your orders are delivered safely and promptly.
Order Tracking: Once your order is shipped, we provide a tracking number so you can monitor the status of your delivery in real-time.
Cash on Delivery (COD): We offer COD as a payment option for select locations, ensuring flexibility in payment.
Handling and Packaging: We take extra care in packing each product securely to avoid any damage during transit. All orders are packed in tamper-proof packaging.

Gangagemstones is committed to delivering your precious gemstones with the utmost care and precision. All orders are processed and dispatched within 24-48 hours of confirmation. Delivery timelines vary depending on your location and the shipping option you select. Whether you choose standard or express shipping, rest assured that our team is dedicated to ensuring your order reaches you in perfect condition. Additionally, all packages are insured during transit for added peace of mind. In case of delays due to unforeseen circumstances, we will promptly notify you and keep you informed of your delivery status.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after delivery.

To maintain the right to terminate the agreement, the buyer must ensure that the product is preserved in its original condition. If the product is damaged or destroyed through no fault of the customer, the right to terminate the contract remains intact. If the product's value decreases due to unpacking or checking its functionality, this does not prevent the buyer from requesting a refund.